1. General Information

LoomHome.co.uk is operated by Lars Living Ltd. For any questions or concerns regarding our shipping policy, please contact us at hi@loomhome.co.uk.

2. Shipping Partners

We use DPD and DX as our courier partners to ensure reliable and efficient delivery of your orders.

3. Delivery Areas

• We offer standard delivery to all UK mainland addresses.

• We also ship to Ireland and offshore UK islands, with delivery charges calculated at checkout.

4. Delivery Costs

• Free delivery on orders over £80 to UK mainland addresses.

• £5.99 flat rate for orders under £80 to UK mainland addresses.

• For Ireland and offshore UK islands, delivery charges will be calculated at checkout.

5. Delivery Timeframes

• The cut-off time for next-day delivery is 1 PM.

• Next-day delivery eligibility is clearly indicated on each product page.

• For items not eligible for next-day delivery, an estimated delivery date will be provided on the product page.

6. Delivery Options

• Standard delivery is to the front door of the provided address.

• You have the option to request that your package be left in a safe place.

• We currently do not offer the option to select a specific delivery date.

7. Tracking Your Order

• Once your order is dispatched, you will receive a tracking link from our courier partner.

• The day before delivery, you will receive a notification with a two-hour delivery window.

8. International Shipping

We currently do not offer international shipping beyond Ireland and offshore UK islands. For these areas, please note that additional charges may apply and will be calculated at checkout.

9. Delivery Issues

If you experience any issues with your delivery, please contact us immediately at hi@loomhome.co.uk, and we will work to resolve the problem as quickly as possible.

10. Changes to This Policy

We reserve the right to modify this shipping policy at any time. Changes will be effective immediately upon posting to our website.

For any questions or clarifications about our shipping policy, please contact us at hi@loomhome.co.uk.